November 05, 2026
Once water service is restored, all customers in the South Tower area, as well as anyone who experienced low or no water during the break, will be under a boil-water notice. Please see below:
Due to reduced distribution system pressure dropping below 20 PSI during the water main repair, T.C.E.Q. has required MacBee SUD to notify customers to boil water before consumption. The affected Jackson Well area sees notice for listed roads. See full notice https://clients.ruralwaterimpact.com/documents/1425/11-05-26_-Boil_Water_Notice.pdf
November 05, 2026
The leak has been located, and our crew is working diligently to repair the transmission line and restore water service. They will continue working until service is restored.
Once water service is restored, all customers in the South Tower area, as well as anyone who experienced low or no water during the break, will be under a boil-water notice. Thank you for your patience.
November 05, 2026
MacBee has determined that we have a blowout on a transmission line. Our crew is working diligently to locate and repair the line. This could affect the entire Surface side (South Tower, North Tower, Plant C, Plant D, and Edgewood). We ask that you conserve water at this time and be prepared for a possible water outage. We do not yet know how long it will take to locate and repair the leak. We thank you for your patience.
November 05, 2026
Crews are out in the South Tower area to determine the cause of the low-to-no water issue. If you do not know which tower you are on, you can find that on your bill. We are working to resolve the issue and repair it as quickly as possible. Thank you for your patience.
November 05, 2026
Crews are en route to VZCR 3831. We have reports of low or no pressure in that area. We will locate the issue and repair it as quickly as possible. Thank you for your patience.
